that you give Be Garden Happy - Waterside Garden Centre when you use this website.
Be Garden Happy - Waterside Garden Centre is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website,
then you can be assured that it will only be used in accordance with this privacy statement.
Be Garden Happy - Waterside Garden Centre may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes.
(2) What information we collect
We may collect, store and use the following information:
information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name, geographical address including post code, email address and contact details);
information that you provide to us for the purpose of registering with us (including name, geographical address including post code, email address and contact details);
information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name, geographical address including post code, email address and contact details);
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the
List of cookies we collect section.
(3) What we do with the information we gather
We may use your personal information to:
administer the website;
improve your browsing experience by personalising the website;
enable your use of the services available on the website;
send to you goods purchased via the website, and supply to you services purchased via the website
send statements and invoices to you, and collect payments from you;
send you email notifications which you have specifically requested;
send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
deal with enquiries and complaints made by or about you relating to the website;
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,
we have put in place suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect online. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about
We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website.
We will use the persistent cookies to: enable our website to recognise you when you visit; and other uses. Session cookies will be deleted from your computer when you close your browser.
Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic
and improve our website in order to tailor it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the system.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful
and which you do not. A cookie in no way gives us access to your computer or any information about you,
other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
(6) Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links
to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
(7) Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate
that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information to send you promotional information
about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable (currently fixed at £10.00). If you would like a copy of the information held on you please write to
Waterside Garden Centre Ltd.
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
In addition, we may disclose information about you:
(9) List of cookies we collect
The table below lists the cookies we collect and what information they store.
Google Analytics - Unique Id
Google Analytics - Session Cookie
Google Analytics - Session Cookie
Google Analytics - Referral Information
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.
(10) Contact us
or by post to:
Waterside Garden Centre Ltd,
King Street, Baston, Peterborough.